Customer Testimonials
The staff was helpful and Dakota assisted me while on his break. I appreciated it.
I got into town on a Saturday and discovered my car was leaking coolant. Monday morning I had it towed to the dealership. I didn't have an appointment, but they thought they might get to it later that afternoon or the next day. The next day I stopped in after work just to see how things were progressing. Much to my surprise and delight, I was told that the problem had been diagnosed, the parts were in stock and repairs would be started shortly. About 30 minutes later I received a call telling me that my car was ready. I ...
My car broke down in Indianapolis on my way to Lexington, Illinois via Champaign. I had AAA tow it to Hendershot on a Saturday evening. When we arrived early Monday morning Randy Wright , the service advisor immediately started working on the problem. He kept us well informed of the problem, progress and potential cost and completion time. After ordering a part from Chicago, they promptly finished the job and got us on the road back to North Carolina. Randy was knowledgeable, friendly sensitive to our concerns. He is a great communicator. The cost ended up being significantly less than originally ...
Disclaimer: I did not ultimately buy. My agent worked hard and fast to help me get into a new minivan. Was polite, helpful and very responsive. In the end, I backed away, but they were amazingly courteous and understanding and fair in their respect for my time and preferences. That is NOT always how it goes! Kudos to Hendershot. Gotta highly recommend.
Great experience! Our online search for a certain type of preowned car led us to Champaign Chrysler Dodge Jeep and our sales rep, Devin Thompson, who made the remote buying experience an exceptional one. Devin took care of us from the moment we sent a request for information and was engaged throughout the entire process. He responded right away to questions, requests for additional photos, and made himself available by text, phone and email -- followed through with everything he said he would do and responded promptly. We definitely felt a trust with Devin and found him to be honest ...
I needed a new battery, battery sensor, and a oil change. As usual the service team, led by Tim Eilitis and Steve Marshall did a fantastic job. They are efficient in accessing your issues, professional, and take great care of your car. All of the staff from the greeter to the shuttle van driver are extremely polite.
Everyone was so nice. They made my experience so great. They worked with me to make sure I left happy. Went above and beyond for me. If i buy another car this is where i will go again. And tell who wants one to go here.
service department diagnosed problem, ordered the part, scheduled the repair and installed the part. Van works like new! Entire staff courteous and efficient. Have dealt with Champaign Chrysler for about 15 years.. Always the best!
I’m new to this dealership but the positive experience will bring me back. Staff didn’t play any games, seemed knowledgeable & truthful during the process
Joe was great and I would definitely recommend anyone to him! Very easy transaction I was in and out quickly ! Keep up the great work Joe!
I was originally going across the way to the auto mall. Larry stopped me and in invited me in. We looked at a few options and ran my credit. We found an affordable payment and car to fit my needs and Larry was there every step of the way. I am grateful for everything that was done for me. Thank you so much!
I haven’t bought a car in almost 12 years, so I was a little rusty on lingo and the buying process. Tyler and the entire team at Chrysler Dodge made the experience an easy one. Tyler knew my budget and was willing to work with it, so he set me up with a few cars he thought I would like. I drove the Equinox and knew it was a perfect fit for me. The paperwork process was smooth sailing after that. My questions were answered honestly and straight forward and left me 100% confident with my purchase. I’ll definitely be ...
Tyler made my Jeep shopping enjoyable. We narrowed it down and he was patient while I figured things out! Having it for an evening sealed the deal.
Came out to Champaign Chrysler because I saw vehicle online. Read the latest reviews and reached out to Tyler. He made the process stress free and very easy for my family and I. We are very happy with our purchase and will recommend more his way! Thanks again for helping us out!
Was treated fairly and professionally by both Will and Isaac. Very pleased with the deal I got. Would absolutely do business with them again in the future. Thanks!
We honestly could not have been more happy with the overall outcome of our vehicle purchase with the help of Scott Johnson. The dealership was fair with their pricing. Scott was more than helpful finding exactly what we wanted in the Pacifica. We had a few minor hiccups along the way that were quickly taken care of and followed up by Scott—such a professional reaponse in sales! All in all, just a great experience.
Overall had a great Experience buying a new 2018 Jeep Compass. Big thank you to Scotty Johnson for all your help and knowledge helping me get the perfect vehicle for myself . It’s a friendly stress free environment that I would definitely recommend if you are in the market for a new vehicle. Thanks again.
Would recommend our salesperson to anyone looking to purchase a vehicle. He was polite, friendly, and very helpful to work things out. Sales manager was also good to work with. We are pleased with our purchase. Thank you!
I dropped my Jeep off for a repair and when I came back to pick it up, it wasn't ready. I walked around the showroom and looked at the new Jeep. A young man approached and asked if he could be of any help. Low and behold, the gentleman was Tyler Hallbeck. I wasn't even looking to buy a car! I said, "I might be interested next October. Can you run some numbers so I can see how much I will need to be ready to buy next year. Well........later that day, I bought a new ...
As a first time buyer of a new vehicle, everyone was amazing! I felt Scott and the team took their time to explain my options, prices, features, and further made sure that I understood every step of the way. Overall great experience!
Never met a dealership so chill. No pushyness at all! Laid back, Tyler went above and beyond to get me a fair trade in <3
Everyone was extremely helpful, friendly and accommodating. I plan to keep my jeep for quite a long time and when I am ready to trade it in I will definitely be back
I called joe looking to get a great deal. I had a 1999 Chevy s10 that had a number of issues. Joe reassured me that he would give me the best deal possible. After getting my info of what I needed we test drove 2 vehicles I settled on the 2nd being a 2012 Chevy captiva. The deal was great!! The car is amazing and Joe was an amazing sales man!! I will be referring all friends and family to come to him for any vehicle!!
This was the first car i have bought for myself and Tyler was so awesome and so helpful! He made the process really easy and enjoyable!
Tyler was fantastic and welcoming to my myself, wife, and 3 children! Made it a stress free transaction and felt like I was speaking with a friend rather than a salesman.
The manager have been very knowledgeable and helpful to us and easy . I would Highly recommend this dealership for buying a car. We bought 2011 Nisan Sentra
They are so welcoming! Tyler is so upbeat in the mornings and it just made my experience even more better!!! Tyler is one of a kind so if you want someone that will be honest and help you find the vehicle that best suits you and your needs definitely go to him!!! 😀
Tyler is a great salesman! He really guided us through the process of buying our car and understood which needs were important for us. We never felt rushed and felt confident he had our best interests in mind the entire time. He made the process easy and more enjoyable than past experiences with other dealerships.
I just purchased my very first Jeep, and my experience with the Jeep staff at the Champaign Chrysler Dodge Jeep and Ram dealership exceeded my expectations. Steve went above and beyond to sell me on the new 2018 Jeep Wrangler JL. He was not pressuring in any way and was always a call or text away for any questions I had. He was informative but laid back all at the same time. He went the extra mile to find me my dream car. I would highly recommend this dealership to anyone looking to buy a great car at a great price. ...
We traded our Grand Cherokee for a Chrysler Pacifica. We were planning to go to Chicago to get better prices, but were thrilled to find a great price here in Champaign. Ryan was very good throughout the entire process. Not pushy, very pleasant to work with. Definitely recommend.
Ryan had absolutely great customer service, he worked with me to find the car I wanted. I am very happy, and satisfied with the my choice.
Champaign Chrysler Dodge Jeep Ram was wonderful to work with for my first time buying a car! They really walked me through the process and explained everything. All the employees were so friendly and full of great information. They were super respectful of my decision making process and prepared all the paperwork and car too make the process a breeze!
This dealership is 100% awesome in my book. They went the extra mile to make my vehicle purchase happen when others wouldn't. Thank you!!
The people at this dealership made my experience with buying my first car an easy and exciting experience! Everyone was very helpful and very excited for me.
Scott was very friendly and so helpful! When Greg was with other customers, he stepped up to the plate and helped me find my new car! He was sure to listen to what I wanted, and the price range that I needed. He brought up the first vehicle I asked about. It was great! I am so thankful that I had such a positive experience with Scott and the other employees!
Scott and Brian made purchasing my first car from a dealership easy and exciting. They were always willing to help and were very informative, but didn’t force the sale. I felt great giving my business to these guys, and I’ll do it again the next time I need a new car!
I worked with Scott as a first time Jeep customer. He was very knowledgeable about Jeep products. No pressure, just helpful information. He helped compare his price to other dealerships. He even suggested a discount program I had never heard of. He spent 45 minutes going over my new car systems and gave me his cell # in case any questions came up later. I’m a new fan of this dealership! Thanks, Scott !
Overall very satisfied with our purchase of this Jeep. Dealership had good selection. Tyler and Issac very friendly and helpful. Only issue was getting undercoating done wasn’t that convenient working around the undercoater’s schedule.
Everyone here was super helpful, super nice, friendly, we didn't feel judge for having not such great credits. They listen to our wants and needs, they really cared about us and worked very hard to make sure we were happy and got what we needed.
Steve was the best. I did make this very easy for him. He really went above and beyond to find something that worked for me and my situation. Would highly reccommend working with him and this dealership.
I normally dread going to dealerships to look at cars but Steve the salesman and Issac the business manager made it so much easier and quicker than I’ve ever expected! The dealership had many different styles and colors to choose from which was a plus. Steve was very helpful and easy to work with to find the car that I wanted! He asked me where I wanted to be around with my payments and the down payment and they actually stuck to it! I would definitely recommend the dealership to someone who was looking for a car!
Tyler was very friendly and a great person to work with! They all worked very well with what we were asking for. We love our Jeep and we are very satisfied with our purchase, and the dealership!
So happy with our experience with this dealership and Steve Holmes, our salesperson. I did my research and knew we were getting a great price on a new Jeep. They were able to price it below blue book value, and we couldn’t be happier!
Very friendly and accomadating. Chris was open and honest. Jake worked hard to get me a good deal and Issac saved me money in the long run.
This was the second vehicle we purchased from Champaign Chrysler Dodge Jeep Ram. Both times, we’ve had excellent experiences. They have knowledgeable sales staff who are willing to go the extra mile to make sure you get what you’re looking for at a great price. Scott Johnson went above and beyond for us for this sale and we couldn’t be more pleased!! We will definitely be back!
Once we decided on model of car, lease process was very easy, Chris was very helpful and was with us during the whole process. Thank you!
I bought me Nissan from Ryan from Kentucky and he did a great job of explaining everything to me, and even drove the car down for me to drop off and made it very easy for me because I was not able to leave the house. I have already recommended the dealership to multiple friends and family!
Service was great and very helpful with getting me in the vehicle I wanted. The overall staff was very friendly and very professional. Overall great dealership.
Steve did a great job finding the van we needed and wanted. He was on top of things and super helpful. Would recommend him to anyone. Thanks again Steve!
Great customer service. Very personable. There was no pressure to buy and I never felt like he was just trying to sell me a car. Would recommend to others.
The dealership went above and beyond to get me into the vehicle I wanted. Easiest buying experience ever! Highly recommend and will buy from them in the future.
Joe was great from the start. He was very helpful and was not overbearing. He helped us get the car for a price that we were comfortable with. Joe stayed with us throughout the car buying process.
It’s nice to go somewhere where there are actual sales people. I’m not talking about the slick stereotypically car salesman but people who actually listen to what you are saying. Most other places you either get someone trying to push what they like or can get the most commission on or more commonly a salesperson who really doesn’t seem to care and work to earn your business. I have purchased 2 cars and a motorcycle in the past 18 months and I have walked out of plenty of dealerships when I went there knowing what I wanted, the intention ...
The whole staff made us feel welcomed. Everything was so easy and hassle free. I couldn’t ask for a better experience! We will be back for our next one
We dealt with Ryan. He was very helpful in getting us into a reliable vehicle that we could afford. Definitely coming back here for any future vehicle purchases.
Joe helped facilitate and made me feel reall comfortable about buying my car , i would recommend his help to any of my friends . Stop in to see him !
Definitely a great place to deal with. Made everything easy to understand and did everything they could to get me in the vehicle I wanted.
I was just looking for an idea for a car. Steve helped find exactly what I needed for my family and myself. With my budget as well so he help find the perfect car and the right price.
Buying a car is not something I look forward to doing. Not this time! Steve Holmes and the staff at Champaign Jeep made our buying experience easy and enjoyable! Thank you!
Came in looking for a Vehicle and Steven was more than helpful. Wasn't overly pushy but did everything he could to get us the best deal. Left with a 2018 Dodge Journey!
We came in looking for a car, Stephen really helped us and went over all our options. Would definitely recommend coming here, we got a great deal on a new Dodge Journey!
Shopping for our Grand Cherokee we found the best deal at Champaign Jeep. They let me take the car home for a day to be sure we liked it and that was really helpful in making our decision.
Great sales team! Would highly recommend. Joe was fantastic and really went the extra mile to make it a very enjoyable experience for myself and my family throughout!
Couldn’t have asked for a better experience buying my new Jeep. Very knowledgeable and did not pressure us the first couple of visits when we were just gathering information. Respected us when we said we were leaving with out buying and did not get asked 20 times what can we do to get you out the door with the vehicle today. Give Scott a call!!!!
Very nice dealership and they weren’t pushy. I got the car I always wanted for a deal I couldn’t pass up. Steve was amazing and very helpful!
Great job by everyone here especially Scott. I feel like I'm actually being treated well because we're all adults rather than for the money in my wallet. Will continue to do business with and will greatly recommend this location to friends and family.
It was a surprise......2018 in ORANGE. Sadie is wonderful with all the new technology that comes with the new Jeeps. Everyone there was nice and friendly.
Sadie was awesome. It's a bonus having a female to work with at a dealership, especially one who knows all about cars 😉 staff are friendly and most importantly the process was quick and easy. I love my new ride!! Thanks
I had a car that nobody could fix I bought it in April from a dealer in another town and had it in the shop the next day after I bought it I consistently had it in and nobody knew what the problem was I took it to Champaign who diagnosed it immediately they were efficient kind kept me updated and fixed my car!!! After four car payments and not driving it I finally can drive my car thank you guys so much I'm so grateful!! I highly recommend the service department here thank you guys so much
Pulled on the lot to look at a 2017 Tacoma. I had been looking for awhile and knew I wanted a newer Tacoma. Chris greeted me right away and let look inside and take it for a test drive. The car was a bit out of my price range but after some back and fourth we got it down to where I needed it to be. Everything was easy and upfront with these guys no xxxxxxxx. I hate car dealers that try and put on a show. These guys had no intention of messing around or not being up front just ...
Five out of five stars. I got exactly what I wanted at a price that was very affordable! Steve was very helpful and made the process very easy!
All of the employees were great and knew what the were talking about and helped me get the best price for the car I got.
Marland was fantastic. He really helped fix a scratch on my new Jeep. And then sold my mom a new Jeep too she was very happy! I will recommend him to others as well
Ryan was the sales team member that we dealt with. He was very polite and nice to talk to. All of the sales team members were very courteous and all made casual conversation with us. Rest of the team was very mechanical and just wanted to get papers signed as quickly as possible. Ryan and Sales management worked well with us in order to get the payments that we wanted and needed. Overall, would recommend the dealership.
This was my first new vehicle. Scott Johnson answered every one of my questions and made sure I understood every step of the process. It was a stressful experience for me that Scott turned into a satisfying experience.
Great staff very quick sale. We were in and out. Explained paperwork in detail and was very quick. They took care of our needs to the fullest.
Joe & Jake were very informative when it came to all of my questions. They were both extremely helpful and allowed me to take my time making my decision. Thanks guys!! 🙂
Had a great time here at Champaign Chrysler, the buying experience was very easy and fast! Ryan the salesman did a great job explaining all the features and answering my questions! If you are ever wanting a pressure free buying experience I would recommend working with Ryan.
Chris was very nice and helpful in my decision to buy a Jeep. He looked for and found excactly what I was looking for. The whole staff was very nice
I went in to get some info on a car I’ve been eyeing for awhile. I stopped at the lot and Chris H. approached. we bang talking about my interest in the Jeep Renegade. I never usually go to big dealerships due to negative past experiences. Chris kept the conversation professional and never once tried to pressure a sale. He made he whole process simple. I was able to trade in my car for my new Renegade. Best experience yet. Thanks, Chris!
Staff were able to offer multiple options in assisting me in my needs. They were knowledgeable about the vehicles I was interested in and informed me of all options
My experience had a bit of a stock market fluctuation. At first it stunk cause the car I wanted disappeared within 24 hrs of me showing interest. But it's not the dealerships fault cause I didn't put a deposit to reserve it. Upon arriving the staff was friendly and willing to work within my needs though the vehicles initially shown were not exactly up to my expectations. Then we saw the 300 marked down for a sales event and fortunately my wife was more than willing to twist my arm to get it. So the mood improved because I was ...
Great to work with - very friendly, knowledgeable and accommodating! Ryan was very personable and informative. He made sure I had all the details on the history of the Jeep to make an informed decision.
Fast service and easy to work with. Good communication and overall good experience. Would recommend to friends and family when shopping for a Dodge or Ram vehicle.
Were very helpful in finding the correct car and helping out in figuring out the best possible price and how it works with our life.
Went to look at used inventory....was treated the same as if I was buying a brand new car (made time for me, was patient with me, etc). The salesman I dealt with was a great help and very enthusiastic and friendly.
Fantastic! Champaign Chrysler has a great selection of vehicles, but they didn’t have exactly the model and color combination I was looking for. No fear Greg to the rescue! Greg was fantastic! He immediately found exactly the vehicle I wanted and arranged for it to be brought up. He was great during a test drive of a similar vehicle to point out many of the systems and features along with helping me decide if that was really the vehicle I was interested in. Everyone in the finance department were equally very helpful with making this purchase possible. It was ...
I can’t thank Jake and Joe enough for the help they provided me. I gave them a price I was looking for and they were able to accommodate while still helping me get a vehicle that was what I was looking for AND in great condition.
We were in the market for a vehicle that would support our growing young family, and Scott came through and delivered us with the perfect product and service. Scott took time to sit and speak with us about our wants and needs for this vehicle and then gave us 3-4 recommendations and gave us the pros and cons to each. We then took a couple around the block for a test drive and after that we were able to workout a great deal that I believe both sides walked away satisfied with. I would highly recommend any friend or family ...
This is the second vehicle I've purchased from Marland at Champaign Chrysler Dodge Jeep. It is an absolutely amazing experience, no high pressure sales, straight shooter, answers your questions, LISTENS, and gets you what you are looking for! I've said it before and this reaffirmed it, I will only buy cars from Marland! Thank you for a wonderful 2018 Jeep Grand Cherokee Limited, it is everything I wanted and then some (best price, best performance, unexpected HUGE rebate and best price I was offered on my trade!). Isaac is also extremely professional, conscious of your time and needs. I ...
Highly recommend Marland for your next vehicle purchase! Great service and very knowledgeable. Couldn’t be happier with our new Jeep and the excellent service we received.
I haven’t bought yet but Steve Holmes has been amazing in helping me narrow down my search. His service has been incredible and I will be making my purchase soon.